Shipping & Returns
Last updated: July 26, 2026
Everything you need to know about getting your BLVKISGOLD order and what happens if something isn’t right.
Order Processing
Orders are processed within [1 to 3] business days. Orders placed on weekends or holidays are processed the next business day. You’ll get a confirmation email when your order ships, with tracking included.
Shipping Times
Once shipped, estimated delivery is:
- Standard: [3 to 7] business days
- Expedited: [1 to 3] business days
Delivery times are estimates, not guarantees. Carrier delays, weather, and holidays can affect timing.
Shipping Costs
Shipping is calculated at checkout based on your location and method. [Free shipping on orders over $XX.]
International Shipping
[We ship to select countries. / We currently ship within the US only.] International customers are responsible for any customs fees, duties, or import taxes charged by their country.
Lost or Damaged Packages
If your order arrives damaged or doesn’t arrive at all, email us at support@blvkisgold.com within [7] days of the expected delivery date. We’ll make it right. Keep any packaging in case the carrier needs it for a claim.
Returns
We want you to love your order. If you’re not satisfied, you may return eligible items within [14 / 30] days of delivery.
To qualify, items must be:
- Unworn, unwashed, and undamaged
- In original condition with tags attached
- Accompanied by proof of purchase
Non-Returnable Items
For hygiene and other reasons, these can’t be returned:
- [Custom or personalized items]
- [Final sale or clearance items]
- [Intimates, if applicable]
How to Start a Return
- Email support@blvkisgold.com with your order number and reason for return.
- We’ll send return instructions and an address.
- Ship the item back. Return shipping is [the customer’s responsibility unless the item was defective or wrong].
Refunds
Once we receive and inspect your return, we’ll email you. Approved refunds are issued to your original payment method within [5 to 10] business days. Original shipping costs are non-refundable unless the return is our error.
Exchanges
Need a different size or color? Start a return for the original item and place a new order, or email us and we’ll help arrange an exchange based on availability.
Contact Us
Questions about your order?
BLVKISGOLD support@blvkisgold.com